Privacy Policy
Privacy Policy Allshop values and respects the privacy rights of its users. We are committed to safeguarding your personal data and ensuring it remains confidential. Our goal is to handle and store your data securely, in line with current laws and the Allshop User Agreement. To learn more about the information we collect and how it's used, please read through this Privacy Policy. By registering an account with Allshop, you provide personal details and give your consent for the collection and processing of your information, as outlined in our Terms and Conditions and this Privacy Policy. The terms described here apply exclusively to the Allshop platform and its related services. If you need assistance, you can reach our Customer Support at [email protected] or through the Allshop live chat.
Information We Collect
1. What Information Do We Collect? Allshop collects user data voluntarily and strictly in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Below is a list of information we may request during registration or while using our platform: Account Registration Data: ⦁ Email address or connected social media account ⦁ Seller Verification Data: ⦁ First and Last Name ⦁ Age ⦁ Contact Number Usage Data: ⦁ Device specifications ⦁ IP address and location ⦁ Browser cookies ⦁ System events such as errors or user activity ⦁ Browser type, language, time and date of access, and URL Email Communications: Data collected via our newsletter service We may retain certain payment-related data (such as transaction ID, amount, and contact info for verification), as required for ensuring safe transactions and as specified in the User Agreement. However, we donot store your card numbers or login credentials for any payment systems. If a user loses access to their account or a dispute arises, our support team may request a photo or scan of official ID (passport, driver's license) to confirm account ownership or registration details.
Why & When We Collect
2. When and Why We Collect Personal Data The main purpose of collecting personal data is to ensure full access to Allshop’s features and services, including processing payments, managing your Allshop Wallet, and sending relevant communications. We collect your data in the following situations: Website visits: We record your IP address to enhance security and detect fraud. Data is kept for up to 9 months, as required by certain payment processors (e.g. PayPal). Chat messages: Message history is saved to ensure service quality and enforce rules. Account creation: We save your email, username, and linked social media account (if used). Profile updates: We update any changed information in our system. Order-related Data: Most payment methods don’t require extra information. However, some do: QIWI: Phone number VISA/MASTERCARD (via emerchantpay): Name, address, country, city, phone number, postal code We donot store sensitive payment data like card numbers; this is securely handled by certified payment providers. Post-Purchase Information: Details submitted in the “Order Details” form, such as character or server names, are stored to improve service delivery. This info may also be shared in the support chat. We may use your email to send order updates or assist with account recovery. Marketing emails are only sent if you’ve opted into our newsletter (via Mailchimp). Seller (Booster) Registration: To verify identity and maintain platform security, we collect data including: address, full name, email, phone, username, WhatsApp, Telegram, Skype, Discord ID, birthdate, and ID copy. Booster Payment Information: To facilitate payments, we collect: name, phone number, card number. All user data is stored in compliance with personal data protection laws. Allshop LIMITED, located at Diagorou 4, Kermia Building, 3rd floor, office 304, 1097, Nicosia, Cyprus, is the data controller.
Storage & Processing
3. Where and How We Store and Process Data Allshop may share your data with affiliated services, payment providers, or related platforms under its control. Your data may be shared with law enforcement authorities, given a valid legal request. Geographic location data may also be used by our advertising partners.
Public Information
4. What Information Is Public? To support user interactions, the following may be visible publicly: ⦁ Username ⦁ Profile rating ⦁ Feedback from other users ⦁ Number of transactions and success rate Other data you share with Sellers or include in your profile is your responsibility and not covered by this Privacy Policy. Sharing contact information may result in account suspension per the User Agreement. All private messages through our system remain confidential.
Data Protection
5. How We Protect Your Data We maintain strict data protection protocols and store all personal information on secure, separate servers. Access is restricted and used solely for service improvement and delivery. Our team is trained to handle personal data securely, using the latest measures to prevent breaches or unauthorized access. While we strive to keep your data secure, we are not liable for damages if our system is compromised. All payments are processed through secure third-party gateways.
Your Rights
6. Your Rights Regarding Personal Data You have several rights regarding how your data is used and stored: 6.1. Access Your Data You can request a copy of your personal data and how it's being used. Once verified, we will respond within 30 days. 6.2. Update or Correct Your Data You may request edits, blocking, or removal of inaccurate or outdated information. 6.3. Restrict Data Use You may opt out of marketing or personalized content while continuing to receive essential updates. 6.4. Request Deletion You can ask for all your data to be erased, including email, cookies, and IP address. Exceptions include your transaction and support history, which involve other users. We must verify your identity before deleting your data. 6.5. Data Portability In specific cases, you can request that your data be transferred to another provider. However, this may result in service termination. 6.6. Object to Processing You may object to processing for marketing, research, or public interest tasks. 6.7. Avoid Automated Decisions You have the right not to be subject to decisions made entirely by automated means that have legal or significant effects. 6.8. File a Complaint If you believe your data is being misused, you can lodge a complaint with a data protection authority in your region under Article 77 of the GDPR. Allshop employees cannot change your data without your permission.
Children's Privacy
7. Protecting Children's Privacy We recognize the critical importance of safeguarding children's privacy online. Our Platform is intended for a general audience and is designed for use by individuals who have reached the legal age of majority in their country and state of residence. If we become aware that a child has submitted Personal Data to us, we ask that a parent or legal guardian reach out to us so that we can promptly delete the information from our records. If a child has provided us with Personal Data, the parent or guardian should contact us to remove the information.
Changes & Updates
8. Changes and updates to this Privacy Policy and future development We are constantly working to enhance our Platform and improve the Services we offer you. As a result, this Privacy Policy may be updated from time to time to reflect new features or technological advancements. Whenever changes are made, we will revise the policy to ensure it aligns with the latest developments. We recommend checking this page regularly to stay informed about the most up-to-date version of our Privacy Policy and related practices. If our approach to handling your information changes in the future, we will update this page to reflect those changes, along with the date the revised policy takes effect. These updates will apply to your personal data from that specified date forward. For any significant or material updates, we will clearly communicate the changes by posting a notice on our website and notifying you accordingly.
Final Provisions
9. FINAL PROVISIONS 9.1. We may scan messages automatically and check for spam, viruses, phishing and other malicious activity, illegal or prohibited content or violations of our usage policies, this Privacy Policy and the Cookie Policy. 9.2. We may process and retain your Personal Data on our servers. 9.3. These Privacy Policy provisions are subject to the law of Cyprus. All the disputes regarding the provisions of this Privacy Policy shall be settled by negotiation and, in case of failure to resolve an issue by negotiation, the dispute shall be taken to courts of Cyprus. 9.4. You can visit this website not providing any information about yourself, however, if you want to use the Services of the Platform, we will ask you to provide your Personal Data and to carry out established identification procedures. If you not register on the Platform, we do not collect your Personal Data, however, your Personal Data may be gathered by Google Analytics and Yandex Metrica. 9.5. By visiting our Platform and/or using the Services of the Platform, you acknowledge and confirm that you have read the Privacy Policy, understand it and agree with it. We kindly ask you to note that when visiting this website, you have a responsibility to make sure that you are familiar with the latest version of the Privacy Policy that applies to you at the time you are visiting the website.
Disclaimer
10. Disclaimer Users may share external links and content, governed by the User Agreement. We actively remove unsafe or malicious content but do not pre-moderate listings or chats. We are not responsible for any damages caused by following external links shared by users or through unofficial communication channels. Allshop is not affiliated with external websites and is not liable for any losses incurred due to third-party actions. Updates to the Privacy Policy As we grow and improve, this policy may change. Any significant updates will be shared on this page and may also be communicated via email, chat, or website notifications.